InfluxDB Insights
Maintain the health of your InfluxDB Enterprise system with proactive support from InfluxData’s customer support team
Enhanced visibility for Enterprise Clusters
InfluxDB Insights is an optional service included with InfluxDB Enterprise. InfluxDB Insights sends health metric data from customer Enterprise clusters directly to InfluxData’s cloud-based operations center. This data provides InfluxData’s support team with visibility into system performance, enabling quicker resolution times.
Benefits
Reduced burden
Faster resolution
Proactive monitoring
Frequently Asked Questions
Is InfluxDB Insights Free?
Yes, InfluxDB Insights is a free, optional service included with InfluxDB Enterprise subscriptions.
How do I configure InfluxDB Insights?
Get in touch with customer support. Our team will provide a specific Telegraf config file that customers install on their InfluxDB Enterprise cluster. InfluxDB Insights requires no additional hardware and the process typically takes less than an hour. InfluxData Support is available to assist, if necessary.
What information does InfluxDB Insights send to InfluxData Support?
InfluxDB Insights sends a pre-defined set of generic cluster health metrics on InfluxDB Enterprise cluster hardware and database statistics. InfluxDB Insights does __not__ send any business or application-level data. Customers can also opt to send log details, which InfluxData Support recommends because it enables faster and more detailed issue diagnosis.
Does InfluxDB Insights require me to open my InfluxDB Enterprise cluster to InfluxData Support?
What's next?
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