InfluxData Subprocessors
Current as of September 2021
In order to provide our customers with InfluxDB Enterprise, InfluxDB Cloud, or any other applicable InfluxData products or services (collectively “InfluxData Services”), InfluxData uses certain third-party suppliers, subcontractors and content delivery networks. At InfluxData’s instruction, some of these third-parties process customer personal data in order to facilitate the InfluxData Services (“Subprocessors”).
InfluxData’s current Subprocessors for the InfluxData Services are listed below. This webpage does not give any party additional rights or remedies and should not be construed as a binding agreement.
InfluxData Services Subprocessor List
InfluxData affiliates:
The following InfluxData affiliates may qualify as Subprocessors for the InfluxData Services:
| Entity Name | Service Description | Entity Country |
|---|---|---|
| InfluxData Operations UK LT | InfluxData affiliate | UK, Germany |
| InfluxData Operations Canada Limited | InfluxData affiliate | Canada |
Data storage services Subprocessors:
Currently, InfluxData production systems for the InfluxDB Cloud services are located in facilities in the following regions:
| Entity Name | Service Description | Hosting Country/Region |
|---|---|---|
| Amazon.com - Amazon Web Services (AWS) | Cloud services hosting provider (Amazon EC2, Amazon EBS, Amazon S3) | United States, Canada, Europe (Netherlands, Belgium, UK, and Germany), and Asia (India, Singapore and Australia) |
| Google.com – Google Cloud Platform (GCP) | Cloud services hosting provider | |
| Microsoft Azure | Cloud services hosting provider |
Customer relations management and support Subprocessors:
The following Subprocessors provide customer relationship management and support to InfluxData and its customers:
| Entity Name | Service Description | Entity Country |
|---|---|---|
| Adaptive Insights | Financial planning tool | US |
| Avalara | Tax calculation provider | US |
| Calendly | Online appointment scheduler | US |
| Celigo | iPaaS cloud integration platform | US |
| Clearbit | CRM insights tool | US |
| Cloudflare | Content delivery network services | US |
| Coveo | Customer knowledge base | US |
| Domo | CRM insights tool | US |
| Drift | CRM insights tool | US |
| Engagio | CRM Insights tool | US |
| Gainsight | Customer relationship management | US |
| GetFeedback | Customer support tool | US |
| LeanData | CRM insights tool | US |
| LinkedIn Sales Navigator | CRM Insights tool | US |
| Marketo | Marketing automation platform and database | US |
| Microsoft Bing | Ad tracking service | US |
| Netsuite | Financial accounting system | US |
| Outreach | Sales engagement platform | US |
| PagerDuty | On call management and notification service | US |
| RudderStack | Customer data platform for developers | US |
| Salesforce/Service Cloud | CRM/Customer support platform | US |
| Snowflake | CRM insights tool | US |
| Tackle.io | Reporting tool for cloud marketplace(s) | US |
| Troops | CRM management/communications tools | US |
| ZoomInfo (acquired by DiscoverOrg) | CRM insights tool | US |
Service-specific Subprocessors:
The following Subprocessors are used to provide specific functionality in connection with the InfluxData Services:
| Entity Name | Service Description | InfluxData Services | Entity Country |
|---|---|---|---|
| Atlassian | Service status notifications | InfluxDB Cloud | US |
| Auth0 | Authentication and authorization management platform | InfluxDB Cloud | US |
| Heroku (Salesforce) | Web-portal front-end services | InfluxDB Cloud | US |
| Honeybadger.io | Web application uptime monitoring | InfluxDB Cloud | US |
| Papertrail | Cloud hosted log management | InfluxDB Cloud | US |
| Stripe | Online payment processing | InfluxDB Cloud | US |
| Userpilot | Web based navigation tool | InfluxDB Cloud (2.x) | US |
| Zuora | Subscription management software | InfluxDB Cloud | US |
