SNMP Trap and New Relic Integration

Input and output integration overview

The SNMP Trap Telegraf plugin enables the receipt of SNMP notifications, facilitating comprehensive network monitoring by capturing important events from network devices.

This plugin allows the sending of metrics to New Relic Insights using the Metrics API, enabling effective monitoring and analysis of application performance.

Integration details

SNMP Trap

The SNMP Trap plugin serves as a receiving endpoint for SNMP notifications, known as traps and inform requests. Operating over UDP, it listens for incoming notifications, which can be configured to arrive on a specific port. This plugin is integral to network monitoring and management, allowing systems to collect and respond to SNMP traps sent from various devices across the network, including routers, switches, and servers. The plugin supports secure transmission options through SNMPv3, enabling authentication and encryption parameters to protect sensitive data. Additionally, it gives users the flexibility to configure multiple aspects of SNMP like MIB file locations, making it adaptable for various environments and use cases. Transitioning from the deprecated netsnmp backend to the more current gosmi backend is recommended to leverage its enhanced features and support. Users implementing this plugin can effectively monitor network events, automate responses to traps, and maintain a robust network monitoring infrastructure.

New Relic

This plugin writes metrics to New Relic Insights utilizing the Metrics API, which provides a robust mechanism for sending time series data to the New Relic platform. Users must first obtain an Insights API Key to authenticate and authorize their data submissions. The plugin is designed to facilitate easy integration with New Relic’s monitoring and analytics capabilities, supporting a variety of metric types and allowing for efficient data handling. Core features include the ability to add prefixes to metrics for better identification, customizable timeouts for API requests, and support for proxy settings to enhance connectivity. It is essential for users to configure these options according to their requirements, enabling seamless data flow into New Relic for comprehensive real-time analytics and insights.

Configuration

SNMP Trap

[[inputs.snmp_trap]]
  ## Transport, local address, and port to listen on.  Transport must
  ## be "udp://".  Omit local address to listen on all interfaces.
  ##   example: "udp://127.0.0.1:1234"
  ##
  ## Special permissions may be required to listen on a port less than
  ## 1024.  See README.md for details
  ##
  # service_address = "udp://:162"
  ##
  ## Path to mib files
  ## Used by the gosmi translator.
  ## To add paths when translating with netsnmp, use the MIBDIRS environment variable
  # path = ["/usr/share/snmp/mibs"]
  ##
  ## Deprecated in 1.20.0; no longer running snmptranslate
  ## Timeout running snmptranslate command
  # timeout = "5s"
  ## Snmp version; one of "1", "2c" or "3".
  # version = "2c"
  ## SNMPv3 authentication and encryption options.
  ##
  ## Security Name.
  # sec_name = "myuser"
  ## Authentication protocol; one of "MD5", "SHA", "SHA224", "SHA256", "SHA384", "SHA512" or "".
  # auth_protocol = "MD5"
  ## Authentication password.
  # auth_password = "pass"
  ## Security Level; one of "noAuthNoPriv", "authNoPriv", or "authPriv".
  # sec_level = "authNoPriv"
  ## Privacy protocol used for encrypted messages; one of "DES", "AES", "AES192", "AES192C", "AES256", "AES256C" or "".
  # priv_protocol = ""
  ## Privacy password used for encrypted messages.
  # priv_password = ""

New Relic

[[outputs.newrelic]]
  ## The 'insights_key' parameter requires a NR license key.
  ## New Relic recommends you create one
  ## with a convenient name such as TELEGRAF_INSERT_KEY.
  ## reference: https://docs.newrelic.com/docs/apis/intro-apis/new-relic-api-keys/#ingest-license-key
  # insights_key = "New Relic License Key Here"

  ## Prefix to add to add to metric name for easy identification.
  ## This is very useful if your metric names are ambiguous.
  # metric_prefix = ""

  ## Timeout for writes to the New Relic API.
  # timeout = "15s"

  ## HTTP Proxy override. If unset use values from the standard
  ## proxy environment variables to determine proxy, if any.
  # http_proxy = "http://corporate.proxy:3128"

  ## Metric URL override to enable geographic location endpoints.
  # If not set use values from the standard
  # metric_url = "https://metric-api.newrelic.com/metric/v1"

Input and output integration examples

SNMP Trap

1. Centralized Network Monitoring: Integrate the SNMP Trap plugin into a centralized monitoring solution to receive alerts about network devices in real-time. By configuring the plugin to listen for traps from various routers and switches, network administrators can swiftly react to issues, such as device outages or critical thresholds being surpassed. This setup enables proactive management and quick resolutions to network problems, ensuring minimal downtime.

2. Automated Incident Response: Use the SNMP Trap plugin to trigger automated incident response workflows whenever specific traps are received. For instance, if a trap indicating a hardware failure is detected, an automated script could be initiated to gather diagnostics, notify support personnel, or even attempt a remediation action. This approach enhances the efficiency of IT operations by reducing manual interference and speeding up response times.

3. Network Performance Analytics: Deploy the SNMP Trap plugin to collect performance metrics along with traps for a comprehensive view of network health. By aggregating this data into analytics platforms, network teams can analyze trends, identify bottlenecks, and optimize performance based on historical data. This allows for informed decision-making and strategic planning around network upgrades or changes.

4. Integrating with Alerting Systems: Connect the SNMP Trap plugin to third-party alerting systems like PagerDuty or Slack. Upon receiving predefined traps, the plugin can send alerts to these systems, enabling teams to be instantly notified of important network events. This integration ensures that the right people are informed at the right time, helping maintain high service levels and quick issue resolution.

New Relic

1. Application Performance Monitoring: Use the New Relic Telegraf plugin to send application performance metrics from a web service to New Relic Insights. By integrating this plugin, developers can collect data such as response times, error rates, and throughput, enabling teams to monitor application health in real-time and resolve issues quickly before they impact users. This setup promotes proactive management of application performance and user experience.

2. Infrastructure Metrics Aggregation: Leverage this plugin to aggregate and send system-level metrics (CPU usage, memory consumption, etc.) from various servers to New Relic. This helps system administrators maintain an comprehensive view of infrastructure performance, facilitating capacity planning and identifying potential bottlenecks. By centralizing metrics in New Relic, teams can visualize trends over time and make informed decisions regarding resource allocation.

3. Dynamic Metric Naming for Multi-tenant Applications: Implement dynamic prefixing with the metric_prefix option to differentiate between different tenants in a multi-tenant application. By configuring the plugin to include a unique identifier per tenant in the metric names, teams can analyze usage patterns and performance metrics per tenant. This provides valuable insights into tenant behavior, supporting tailored optimizations and enhancing service quality across different customer segments.

4. Real-time Anomaly Detection: Combine the New Relic plugin with alerting mechanisms to trigger notifications based on unusual metric patterns. By sending metrics such as request counts and response times, teams can set thresholds in New Relic that, when breached, will automatically alert responsible parties. This user-driven approach supports immediate responses to potential issues before they escalate into larger incidents.

Feedback

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