Salesforce and TimescaleDB Integration

Input and output integration overview

The Salesforce Telegraf plugin collects crucial metrics regarding the API usage and limits in Salesforce organizations, enabling effective monitoring and management of API consumption.

This output plugin delivers a reliable and efficient mechanism for routing Telegraf collected metrics directly into TimescaleDB. By leveraging PostgreSQL’s robust ecosystem combined with TimescaleDB’s time series optimizations, it supports high-performance data ingestion and advanced querying capabilities.

Integration details

Salesforce

The Salesforce plugin allows users to gather metrics about API usage limits and the remaining usage within their Salesforce organization. By leveraging Salesforce’s REST API, specifically the limits endpoint, this plugin provides critical insights into how much of the API usage has been consumed and what remains available. This is particularly important for organizations that rely on Salesforce for their operations, as exceeding API limits can interrupt service and hinder business processes. The plugin processes data into a structured format containing maximum and remaining values for various API operations, making it easier for teams to monitor their usage and plan accordingly. The provided configuration allows users to customize their credentials, environment type (sandbox or production), and API version, ensuring flexibility in different deployment scenarios.

TimescaleDB

TimescaleDB is an open source time series database built as an extension to PostgreSQL, designed to handle large scale, time-oriented data efficiently. Launched in 2017, TimescaleDB emerged in response to the growing need for a robust, scalable solution that could manage vast volumes of data with high insert rates and complex queries. By leveraging PostgreSQL’s familiar SQL interface and enhancing it with specialized time series capabilities, TimescaleDB quickly gained popularity among developers looking to integrate time series functionality into existing relational databases. Its hybrid approach allows users to benefit from PostgreSQL’s flexibility, reliability, and ecosystem while providing optimized performance for time series data.

The database is particularly effective in environments that demand fast ingestion of data points combined with sophisticated analytical queries over historical periods. TimescaleDB has a number of innovative features like hypertables which transparently partition data into manageable chunks and built-in continuous aggregation. These allow for significantly improved query speed and resource efficiency.

Configuration

Salesforce

[[inputs.salesforce]]
  ## specify your credentials
  ##
  username = "your_username"
  password = "your_password"
  ##
  ## (optional) security token
  # security_token = "your_security_token"
  ##
  ## (optional) environment type (sandbox or production)
  ## default is: production
  ##
  # environment = "production"
  ##
  ## (optional) API version (default: "39.0")
  ##
  # version = "39.0"

TimescaleDB

# Publishes metrics to a TimescaleDB database
[[outputs.postgresql]]
  ## Specify connection address via the standard libpq connection string:
  ##   host=... user=... password=... sslmode=... dbname=...
  ## Or a URL:
  ##   postgres://[user[:password]]@localhost[/dbname]?sslmode=[disable|verify-ca|verify-full]
  ## See https://www.postgresql.org/docs/current/libpq-connect.html#LIBPQ-CONNSTRING
  ##
  ## All connection parameters are optional. Environment vars are also supported.
  ## e.g. PGPASSWORD, PGHOST, PGUSER, PGDATABASE
  ## All supported vars can be found here:
  ##  https://www.postgresql.org/docs/current/libpq-envars.html
  ##
  ## Non-standard parameters:
  ##   pool_max_conns (default: 1) - Maximum size of connection pool for parallel (per-batch per-table) inserts.
  ##   pool_min_conns (default: 0) - Minimum size of connection pool.
  ##   pool_max_conn_lifetime (default: 0s) - Maximum connection age before closing.
  ##   pool_max_conn_idle_time (default: 0s) - Maximum idle time of a connection before closing.
  ##   pool_health_check_period (default: 0s) - Duration between health checks on idle connections.
  # connection = ""

  ## Postgres schema to use.
  # schema = "public"

  ## Store tags as foreign keys in the metrics table. Default is false.
  # tags_as_foreign_keys = false

  ## Suffix to append to table name (measurement name) for the foreign tag table.
  # tag_table_suffix = "_tag"

  ## Deny inserting metrics if the foreign tag can't be inserted.
  # foreign_tag_constraint = false

  ## Store all tags as a JSONB object in a single 'tags' column.
  # tags_as_jsonb = false

  ## Store all fields as a JSONB object in a single 'fields' column.
  # fields_as_jsonb = false

  ## Name of the timestamp column
  ## NOTE: Some tools (e.g. Grafana) require the default name so be careful!
  # timestamp_column_name = "time"

  ## Type of the timestamp column
  ## Currently, "timestamp without time zone" and "timestamp with time zone"
  ## are supported
  # timestamp_column_type = "timestamp without time zone"

  ## Templated statements to execute when creating a new table.
  # create_templates = [
  #   '''CREATE TABLE {{ .table }} ({{ .columns }})''',
  # ]

  ## Templated statements to execute when adding columns to a table.
  ## Set to an empty list to disable. Points containing tags for which there is
  ## no column will be skipped. Points containing fields for which there is no
  ## column will have the field omitted.
  # add_column_templates = [
  #   '''ALTER TABLE {{ .table }} ADD COLUMN IF NOT EXISTS {{ .columns|join ", ADD COLUMN IF NOT EXISTS " }}''',
  # ]

  ## Templated statements to execute when creating a new tag table.
  # tag_table_create_templates = [
  #   '''CREATE TABLE {{ .table }} ({{ .columns }}, PRIMARY KEY (tag_id))''',
  # ]

  ## Templated statements to execute when adding columns to a tag table.
  ## Set to an empty list to disable. Points containing tags for which there is
  ## no column will be skipped.
  # tag_table_add_column_templates = [
  #   '''ALTER TABLE {{ .table }} ADD COLUMN IF NOT EXISTS {{ .columns|join ", ADD COLUMN IF NOT EXISTS " }}''',
  # ]

  ## The postgres data type to use for storing unsigned 64-bit integer values
  ## (Postgres does not have a native unsigned 64-bit integer type).
  ## The value can be one of:
  ##   numeric - Uses the PostgreSQL "numeric" data type.
  ##   uint8 - Requires pguint extension (https://github.com/petere/pguint)
  # uint64_type = "numeric"

  ## When using pool_max_conns > 1, and a temporary error occurs, the query is
  ## retried with an incremental backoff. This controls the maximum duration.
  # retry_max_backoff = "15s"

  ## Approximate number of tag IDs to store in in-memory cache (when using
  ## tags_as_foreign_keys). This is an optimization to skip inserting known
  ## tag IDs. Each entry consumes approximately 34 bytes of memory.
  # tag_cache_size = 100000

  ## Cut column names at the given length to not exceed PostgreSQL's
  ## 'identifier length' limit (default: no limit)
  ## (see https://www.postgresql.org/docs/current/limits.html)
  ## Be careful to not create duplicate column names!
  # column_name_length_limit = 0

  ## Enable & set the log level for the Postgres driver.
  # log_level = "warn" # trace, debug, info, warn, error, none

Input and output integration examples

Salesforce

1. Monitoring API Limit Usage for Scaling Decisions: Use the Salesforce plugin to track API limit usage over time and make informed decisions about when to scale Salesforce resources. By visualizing API consumption patterns, organizations can predict peak usage times, allowing them to proactively adjust their infrastructure or request higher limits as needed. This optimization leads to better performance and less downtime during critical business operations.

2. Automated Alert System for API Limit Exceedance: Integrate this plugin with a notification system to alert teams when API usage approaches critical limits. This setup not only ensures teams are proactively notified to prevent disruptions, but also helps in maintaining operational continuity and customer satisfaction. The alerts can be configured to trigger automated scripts that either adjust load or inform stakeholders accordingly.

3. Comparative Analysis of Multiple Salesforces: Leverage the Salesforce Input Plugin to gather metrics from multiple Salesforce instances across different departments or business units. By centralizing this data, organizations can perform comparative analyses to identify departments that may be exceeding their API limits more frequently than others. This allows for targeted discussions and strategies to balance API usage across the organization, leading to better resource allocation and efficiency.

TimescaleDB

1. Real-Time IoT Data Ingestion: Use the plugin to collect and store sensor data from thousands of IoT devices in real time. This setup facilitates immediate analysis, helping organizations monitor operational efficiency and respond quickly to changing conditions.

2. Cloud Application Performance Monitoring: Leverage the plugin to feed detailed performance metrics from distributed cloud applications into TimescaleDB. This integration supports real-time dashboards and alerts, enabling teams to swiftly identify and mitigate performance bottlenecks.

3. Historical Data Analysis and Reporting: Implement a system where long-term metrics are stored in TimescaleDB for comprehensive historical analysis. This approach allows businesses to perform trend analysis, generate detailed reports, and make data-driven decisions based on archived time-series data.

4. Adaptive Alerting and Anomaly Detection: Integrate the plugin with automated anomaly detection workflows. By continuously streaming metrics to TimescaleDB, machine learning models can analyze data patterns and trigger alerts when anomalies occur, enhancing system reliability and proactive maintenance.

Feedback

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