Salesforce and InfluxDB Integration

Input and output integration overview

The Salesforce Telegraf plugin collects crucial metrics regarding the API usage and limits in Salesforce organizations, enabling effective monitoring and management of API consumption.

The InfluxDB plugin writes metrics to the InfluxDB HTTP service, allowing for efficient storage and retrieval of time series data.

Integration details

Salesforce

The Salesforce plugin allows users to gather metrics about API usage limits and the remaining usage within their Salesforce organization. By leveraging Salesforce’s REST API, specifically the limits endpoint, this plugin provides critical insights into how much of the API usage has been consumed and what remains available. This is particularly important for organizations that rely on Salesforce for their operations, as exceeding API limits can interrupt service and hinder business processes. The plugin processes data into a structured format containing maximum and remaining values for various API operations, making it easier for teams to monitor their usage and plan accordingly. The provided configuration allows users to customize their credentials, environment type (sandbox or production), and API version, ensuring flexibility in different deployment scenarios.

InfluxDB

The InfluxDB Telegraf plugin serves to send metrics to the InfluxDB HTTP API, facilitating the storage and query of time series data in a structured manner. Integrating seamlessly with InfluxDB, this plugin provides essential features such as token-based authentication and support for multiple InfluxDB cluster nodes, ensuring reliable and scalable data ingestion. Through its configurability, users can specify options like organization, destination buckets, and HTTP-specific settings, providing flexibility to tailor how data is sent and stored. The plugin also supports secret management for sensitive data, which enhances security in production environments. This plugin is particularly beneficial in modern observability stacks where real-time analytics and storage of time series data are crucial.

Configuration

Salesforce

[[inputs.salesforce]]
  ## specify your credentials
  ##
  username = "your_username"
  password = "your_password"
  ##
  ## (optional) security token
  # security_token = "your_security_token"
  ##
  ## (optional) environment type (sandbox or production)
  ## default is: production
  ##
  # environment = "production"
  ##
  ## (optional) API version (default: "39.0")
  ##
  # version = "39.0"

InfluxDB

[[outputs.influxdb]]
  ## The full HTTP or UDP URL for your InfluxDB instance.
  ##
  ## Multiple URLs can be specified for a single cluster, only ONE of the
  ## urls will be written to each interval.
  # urls = ["unix:///var/run/influxdb.sock"]
  # urls = ["udp://127.0.0.1:8089"]
  # urls = ["http://127.0.0.1:8086"]

  ## Local address to bind when connecting to the server
  ## If empty or not set, the local address is automatically chosen.
  # local_address = ""

  ## The target database for metrics; will be created as needed.
  ## For UDP url endpoint database needs to be configured on server side.
  # database = "telegraf"

  ## The value of this tag will be used to determine the database.  If this
  ## tag is not set the 'database' option is used as the default.
  # database_tag = ""

  ## If true, the 'database_tag' will not be included in the written metric.
  # exclude_database_tag = false

  ## If true, no CREATE DATABASE queries will be sent.  Set to true when using
  ## Telegraf with a user without permissions to create databases or when the
  ## database already exists.
  # skip_database_creation = false

  ## Name of existing retention policy to write to.  Empty string writes to
  ## the default retention policy.  Only takes effect when using HTTP.
  # retention_policy = ""

  ## The value of this tag will be used to determine the retention policy.  If this
  ## tag is not set the 'retention_policy' option is used as the default.
  # retention_policy_tag = ""

  ## If true, the 'retention_policy_tag' will not be included in the written metric.
  # exclude_retention_policy_tag = false

  ## Write consistency (clusters only), can be: "any", "one", "quorum", "all".
  ## Only takes effect when using HTTP.
  # write_consistency = "any"

  ## Timeout for HTTP messages.
  # timeout = "5s"

  ## HTTP Basic Auth
  # username = "telegraf"
  # password = "metricsmetricsmetricsmetrics"

  ## HTTP User-Agent
  # user_agent = "telegraf"

  ## UDP payload size is the maximum packet size to send.
  # udp_payload = "512B"

  ## Optional TLS Config for use on HTTP connections.
  # tls_ca = "/etc/telegraf/ca.pem"
  # tls_cert = "/etc/telegraf/cert.pem"
  # tls_key = "/etc/telegraf/key.pem"
  ## Use TLS but skip chain & host verification
  # insecure_skip_verify = false

  ## HTTP Proxy override, if unset values the standard proxy environment
  ## variables are consulted to determine which proxy, if any, should be used.
  # http_proxy = "http://corporate.proxy:3128"

  ## Additional HTTP headers
  # http_headers = {"X-Special-Header" = "Special-Value"}

  ## HTTP Content-Encoding for write request body, can be set to "gzip" to
  ## compress body or "identity" to apply no encoding.
  # content_encoding = "gzip"

  ## When true, Telegraf will output unsigned integers as unsigned values,
  ## i.e.: "42u".  You will need a version of InfluxDB supporting unsigned
  ## integer values.  Enabling this option will result in field type errors if
  ## existing data has been written.
  # influx_uint_support = false

  ## When true, Telegraf will omit the timestamp on data to allow InfluxDB
  ## to set the timestamp of the data during ingestion. This is generally NOT
  ## what you want as it can lead to data points captured at different times
  ## getting omitted due to similar data.
  # influx_omit_timestamp = false

Input and output integration examples

Salesforce

1. Monitoring API Limit Usage for Scaling Decisions: Use the Salesforce plugin to track API limit usage over time and make informed decisions about when to scale Salesforce resources. By visualizing API consumption patterns, organizations can predict peak usage times, allowing them to proactively adjust their infrastructure or request higher limits as needed. This optimization leads to better performance and less downtime during critical business operations.

2. Automated Alert System for API Limit Exceedance: Integrate this plugin with a notification system to alert teams when API usage approaches critical limits. This setup not only ensures teams are proactively notified to prevent disruptions, but also helps in maintaining operational continuity and customer satisfaction. The alerts can be configured to trigger automated scripts that either adjust load or inform stakeholders accordingly.

3. Comparative Analysis of Multiple Salesforces: Leverage the Salesforce Input Plugin to gather metrics from multiple Salesforce instances across different departments or business units. By centralizing this data, organizations can perform comparative analyses to identify departments that may be exceeding their API limits more frequently than others. This allows for targeted discussions and strategies to balance API usage across the organization, leading to better resource allocation and efficiency.

InfluxDB

1. Real-Time System Monitoring: Utilize the InfluxDB plugin to capture and store metrics from a range of system components, such as CPU usage, memory consumption, and disk I/O. By pushing these metrics into InfluxDB, you can create a live dashboard that visualizes system performance in real time. This setup not only helps in identifying performance bottlenecks but also assists in proactive capacity planning by analyzing trends over time.

2. Performance Tracking for Web Applications: Automatically gather and push metrics related to web application performance, such as request durations, error rates, and user interactions, to InfluxDB. By employing this plugin in your monitoring stack, you can use the stored metrics to generate reports and analyses that help understand user behavior and application efficiency, thus guiding development and optimization efforts.

3. IoT Data Aggregation: Leverage the InfluxDB Telegraf plugin to collect sensor data from various IoT devices and store it in a centralized InfluxDB instance. This use case enables you to analyze trends and patterns in environmental or machine data over time, facilitating smarter decisions and predictive maintenance strategies. By integrating IoT data into InfluxDB, organizations can harness the power of historical data analysis to drive innovation and operational efficiency.

4. Analyzing Historical Metrics for Forecasting: Set up the InfluxDB plugin to send historical metric data into InfluxDB and use it to drive forecasting models. By analyzing past performance metrics, you can create predictive models that forecast future trends and demands. This application is particularly useful for business intelligence purposes, helping organizations prepare for fluctuations in resource needs based on historical usage patterns.

Feedback

Thank you for being part of our community! If you have any general feedback or found any bugs on these pages, we welcome and encourage your input. Please submit your feedback in the InfluxDB community Slack.