OpenTelemetry and New Relic Integration

Input and output integration overview

This plugin receives traces, metrics, and logs from OpenTelemetry clients and agents via gRPC, enabling comprehensive observability of applications.

This plugin allows the sending of metrics to New Relic Insights using the Metrics API, enabling effective monitoring and analysis of application performance.

Integration details

OpenTelemetry

The OpenTelemetry plugin is designed to receive telemetry data such as traces, metrics, and logs from clients and agents implementing OpenTelemetry via gRPC. This plugin initiates a gRPC service that listens for incoming telemetry data, making it distinct from standard plugins that collect metrics at defined intervals. The OpenTelemetry ecosystem aids developers in observing and understanding their applications’ performance by providing a vendor-neutral way to instrument, generate, collect, and export telemetry data. Key features of this plugin include customizable connection timeouts, adjustable maximum message sizes for incoming data, and options for specifying span, log, and profile dimensions to tag the incoming metrics. With this flexibility, organizations can tailor their telemetry collection to meet precise observability requirements and ensure seamless data integration into systems like InfluxDB.

New Relic

This plugin writes metrics to New Relic Insights utilizing the Metrics API, which provides a robust mechanism for sending time series data to the New Relic platform. Users must first obtain an Insights API Key to authenticate and authorize their data submissions. The plugin is designed to facilitate easy integration with New Relic’s monitoring and analytics capabilities, supporting a variety of metric types and allowing for efficient data handling. Core features include the ability to add prefixes to metrics for better identification, customizable timeouts for API requests, and support for proxy settings to enhance connectivity. It is essential for users to configure these options according to their requirements, enabling seamless data flow into New Relic for comprehensive real-time analytics and insights.

Configuration

OpenTelemetry

[[inputs.opentelemetry]]
  ## Override the default (0.0.0.0:4317) destination OpenTelemetry gRPC service
  ## address:port
  # service_address = "0.0.0.0:4317"

  ## Override the default (5s) new connection timeout
  # timeout = "5s"

  ## gRPC Maximum Message Size
  # max_msg_size = "4MB"

  ## Override the default span attributes to be used as line protocol tags.
  ## These are always included as tags:
  ## - trace ID
  ## - span ID
  ## Common attributes can be found here:
  ## - https://github.com/open-telemetry/opentelemetry-collector/tree/main/semconv
  # span_dimensions = ["service.name", "span.name"]

  ## Override the default log record attributes to be used as line protocol tags.
  ## These are always included as tags, if available:
  ## - trace ID
  ## - span ID
  ## Common attributes can be found here:
  ## - https://github.com/open-telemetry/opentelemetry-collector/tree/main/semconv
  ## When using InfluxDB for both logs and traces, be certain that log_record_dimensions
  ## matches the span_dimensions value.
  # log_record_dimensions = ["service.name"]

  ## Override the default profile attributes to be used as line protocol tags.
  ## These are always included as tags, if available:
  ## - profile_id
  ## - address
  ## - sample
  ## - sample_name
  ## - sample_unit
  ## - sample_type
  ## - sample_type_unit
  ## Common attributes can be found here:
  ## - https://github.com/open-telemetry/opentelemetry-collector/tree/main/semconv
  # profile_dimensions = []

  ## Override the default (prometheus-v1) metrics schema.
  ## Supports: "prometheus-v1", "prometheus-v2"
  ## For more information about the alternatives, read the Prometheus input
  ## plugin notes.
  # metrics_schema = "prometheus-v1"

  ## Optional TLS Config.
  ## For advanced options: https://github.com/influxdata/telegraf/blob/v1.18.3/docs/TLS.md
  ##
  ## Set one or more allowed client CA certificate file names to
  ## enable mutually authenticated TLS connections.
  # tls_allowed_cacerts = ["/etc/telegraf/clientca.pem"]
  ## Add service certificate and key.
  # tls_cert = "/etc/telegraf/cert.pem"
  # tls_key = "/etc/telegraf/key.pem"

New Relic

[[outputs.newrelic]]
  ## The 'insights_key' parameter requires a NR license key.
  ## New Relic recommends you create one
  ## with a convenient name such as TELEGRAF_INSERT_KEY.
  ## reference: https://docs.newrelic.com/docs/apis/intro-apis/new-relic-api-keys/#ingest-license-key
  # insights_key = "New Relic License Key Here"

  ## Prefix to add to add to metric name for easy identification.
  ## This is very useful if your metric names are ambiguous.
  # metric_prefix = ""

  ## Timeout for writes to the New Relic API.
  # timeout = "15s"

  ## HTTP Proxy override. If unset use values from the standard
  ## proxy environment variables to determine proxy, if any.
  # http_proxy = "http://corporate.proxy:3128"

  ## Metric URL override to enable geographic location endpoints.
  # If not set use values from the standard
  # metric_url = "https://metric-api.newrelic.com/metric/v1"

Input and output integration examples

OpenTelemetry

1. Unified Monitoring Across Services: Use the OpenTelemetry plugin to collect and consolidate telemetry data from various microservices within a Kubernetes environment. By instrumenting each service with OpenTelemetry, you can utilize this plugin to gather a holistic view of application performance and dependencies in real-time, enabling faster troubleshooting and improved reliability of complex systems.

2. Enhanced Debugging with Traces: Implement this plugin to capture end-to-end traces of requests flowing through multiple services. For instance, when a user initiates a transaction that triggers several backend services, the OpenTelemetry plugin can record detailed traces that highlight performance bottlenecks, giving developers the necessary insights to debug issues and optimize their code.

3. Dynamic Load Testing and Performance Monitoring: Leverage the capabilities of this plugin during load testing phases by collecting live metrics and traces under simulated higher loads. This approach helps to evaluate the resilience of the application components and identify potential performance degradations preemptively, ensuring a smooth user experience in production.

4. Integrated Logging and Metrics for Real-Time Monitoring: Combine the OpenTelemetry plugin with logging frameworks to gather real-time logs alongside metric data, creating a powerful observability platform. For example, integrate it within a CI/CD pipeline to monitor builds and deployments, while collecting logs that help diagnose failures or performance issues in real-time.

New Relic

1. Application Performance Monitoring: Use the New Relic Telegraf plugin to send application performance metrics from a web service to New Relic Insights. By integrating this plugin, developers can collect data such as response times, error rates, and throughput, enabling teams to monitor application health in real-time and resolve issues quickly before they impact users. This setup promotes proactive management of application performance and user experience.

2. Infrastructure Metrics Aggregation: Leverage this plugin to aggregate and send system-level metrics (CPU usage, memory consumption, etc.) from various servers to New Relic. This helps system administrators maintain an comprehensive view of infrastructure performance, facilitating capacity planning and identifying potential bottlenecks. By centralizing metrics in New Relic, teams can visualize trends over time and make informed decisions regarding resource allocation.

3. Dynamic Metric Naming for Multi-tenant Applications: Implement dynamic prefixing with the metric_prefix option to differentiate between different tenants in a multi-tenant application. By configuring the plugin to include a unique identifier per tenant in the metric names, teams can analyze usage patterns and performance metrics per tenant. This provides valuable insights into tenant behavior, supporting tailored optimizations and enhancing service quality across different customer segments.

4. Real-time Anomaly Detection: Combine the New Relic plugin with alerting mechanisms to trigger notifications based on unusual metric patterns. By sending metrics such as request counts and response times, teams can set thresholds in New Relic that, when breached, will automatically alert responsible parties. This user-driven approach supports immediate responses to potential issues before they escalate into larger incidents.

Feedback

Thank you for being part of our community! If you have any general feedback or found any bugs on these pages, we welcome and encourage your input. Please submit your feedback in the InfluxDB community Slack.