OpenTelemetry and Dynatrace Integration

Input and output integration overview

This plugin receives traces, metrics, and logs from OpenTelemetry clients and agents via gRPC, enabling comprehensive observability of applications.

The Dynatrace plugin allows users to send metrics collected by Telegraf directly to Dynatrace for monitoring and analysis. This integration enhances the observability of systems and applications, providing valuable insights into performance and operational health.

Integration details

OpenTelemetry

The OpenTelemetry plugin is designed to receive telemetry data such as traces, metrics, and logs from clients and agents implementing OpenTelemetry via gRPC. This plugin initiates a gRPC service that listens for incoming telemetry data, making it distinct from standard plugins that collect metrics at defined intervals. The OpenTelemetry ecosystem aids developers in observing and understanding their applications’ performance by providing a vendor-neutral way to instrument, generate, collect, and export telemetry data. Key features of this plugin include customizable connection timeouts, adjustable maximum message sizes for incoming data, and options for specifying span, log, and profile dimensions to tag the incoming metrics. With this flexibility, organizations can tailor their telemetry collection to meet precise observability requirements and ensure seamless data integration into systems like InfluxDB.

Dynatrace

The Dynatrace plugin for Telegraf facilitates the transmission of metrics to the Dynatrace platform via the Dynatrace Metrics API V2. This plugin can function in two modes: it can run alongside the Dynatrace OneAgent, which automates authentication, or it can operate in a standalone configuration that requires manual specification of the URL and API token for environments without a OneAgent. The plugin primarily reports metrics as gauges unless explicitly configured to treat certain metrics as delta counters using the available config options. This feature empowers users to customize the behavior of metrics sent to Dynatrace, harnessing the robust capabilities of the platform for comprehensive performance monitoring and observability. It’s crucial for users to ensure compliance with version requirements for both Dynatrace and Telegraf, thereby optimizing compatibility and performance when integrating with the Dynatrace ecosystem.

Configuration

OpenTelemetry

[[inputs.opentelemetry]]
  ## Override the default (0.0.0.0:4317) destination OpenTelemetry gRPC service
  ## address:port
  # service_address = "0.0.0.0:4317"

  ## Override the default (5s) new connection timeout
  # timeout = "5s"

  ## gRPC Maximum Message Size
  # max_msg_size = "4MB"

  ## Override the default span attributes to be used as line protocol tags.
  ## These are always included as tags:
  ## - trace ID
  ## - span ID
  ## Common attributes can be found here:
  ## - https://github.com/open-telemetry/opentelemetry-collector/tree/main/semconv
  # span_dimensions = ["service.name", "span.name"]

  ## Override the default log record attributes to be used as line protocol tags.
  ## These are always included as tags, if available:
  ## - trace ID
  ## - span ID
  ## Common attributes can be found here:
  ## - https://github.com/open-telemetry/opentelemetry-collector/tree/main/semconv
  ## When using InfluxDB for both logs and traces, be certain that log_record_dimensions
  ## matches the span_dimensions value.
  # log_record_dimensions = ["service.name"]

  ## Override the default profile attributes to be used as line protocol tags.
  ## These are always included as tags, if available:
  ## - profile_id
  ## - address
  ## - sample
  ## - sample_name
  ## - sample_unit
  ## - sample_type
  ## - sample_type_unit
  ## Common attributes can be found here:
  ## - https://github.com/open-telemetry/opentelemetry-collector/tree/main/semconv
  # profile_dimensions = []

  ## Override the default (prometheus-v1) metrics schema.
  ## Supports: "prometheus-v1", "prometheus-v2"
  ## For more information about the alternatives, read the Prometheus input
  ## plugin notes.
  # metrics_schema = "prometheus-v1"

  ## Optional TLS Config.
  ## For advanced options: https://github.com/influxdata/telegraf/blob/v1.18.3/docs/TLS.md
  ##
  ## Set one or more allowed client CA certificate file names to
  ## enable mutually authenticated TLS connections.
  # tls_allowed_cacerts = ["/etc/telegraf/clientca.pem"]
  ## Add service certificate and key.
  # tls_cert = "/etc/telegraf/cert.pem"
  # tls_key = "/etc/telegraf/key.pem"

Dynatrace

[[outputs.dynatrace]]
  ## For usage with the Dynatrace OneAgent you can omit any configuration,
  ## the only requirement is that the OneAgent is running on the same host.
  ## Only setup environment url and token if you want to monitor a Host without the OneAgent present.
  ##
  ## Your Dynatrace environment URL.
  ## For Dynatrace OneAgent you can leave this empty or set it to "http://127.0.0.1:14499/metrics/ingest" (default)
  ## For Dynatrace SaaS environments the URL scheme is "https://{your-environment-id}.live.dynatrace.com/api/v2/metrics/ingest"
  ## For Dynatrace Managed environments the URL scheme is "https://{your-domain}/e/{your-environment-id}/api/v2/metrics/ingest"
  url = ""

  ## Your Dynatrace API token.
  ## Create an API token within your Dynatrace environment, by navigating to Settings > Integration > Dynatrace API
  ## The API token needs data ingest scope permission. When using OneAgent, no API token is required.
  api_token = ""

  ## Optional prefix for metric names (e.g.: "telegraf")
  prefix = "telegraf"

  ## Optional TLS Config
  # tls_ca = "/etc/telegraf/ca.pem"
  # tls_cert = "/etc/telegraf/cert.pem"
  # tls_key = "/etc/telegraf/key.pem"
  ## Optional flag for ignoring tls certificate check
  # insecure_skip_verify = false

  ## Connection timeout, defaults to "5s" if not set.
  timeout = "5s"

  ## If you want metrics to be treated and reported as delta counters, add the metric names here
  additional_counters = [ ]

  ## In addition or as an alternative to additional_counters, if you want metrics to be treated and
  ## reported as delta counters using regular expression pattern matching
  additional_counters_patterns = [ ]

  ## NOTE: Due to the way TOML is parsed, tables must be at the END of the
  ## plugin definition, otherwise additional config options are read as part of the
  ## table

  ## Optional dimensions to be added to every metric
  # [outputs.dynatrace.default_dimensions]
  # default_key = "default value"

Input and output integration examples

OpenTelemetry

1. Unified Monitoring Across Services: Use the OpenTelemetry plugin to collect and consolidate telemetry data from various microservices within a Kubernetes environment. By instrumenting each service with OpenTelemetry, you can utilize this plugin to gather a holistic view of application performance and dependencies in real-time, enabling faster troubleshooting and improved reliability of complex systems.

2. Enhanced Debugging with Traces: Implement this plugin to capture end-to-end traces of requests flowing through multiple services. For instance, when a user initiates a transaction that triggers several backend services, the OpenTelemetry plugin can record detailed traces that highlight performance bottlenecks, giving developers the necessary insights to debug issues and optimize their code.

3. Dynamic Load Testing and Performance Monitoring: Leverage the capabilities of this plugin during load testing phases by collecting live metrics and traces under simulated higher loads. This approach helps to evaluate the resilience of the application components and identify potential performance degradations preemptively, ensuring a smooth user experience in production.

4. Integrated Logging and Metrics for Real-Time Monitoring: Combine the OpenTelemetry plugin with logging frameworks to gather real-time logs alongside metric data, creating a powerful observability platform. For example, integrate it within a CI/CD pipeline to monitor builds and deployments, while collecting logs that help diagnose failures or performance issues in real-time.

Dynatrace

1. Cloud Infrastructure Monitoring: Utilize the Dynatrace plugin to monitor a cloud infrastructure setup, feeding real-time metrics from Telegraf into Dynatrace. This integration provides a holistic view of resource utilization, application performance, and system health, enabling proactive responses to performance issues across various cloud environments.

2. Custom Application Performance Metrics: Implement custom application-specific metrics by configuring the Dynatrace output plugin to send tailored metrics from Telegraf. By leveraging additional counters and dimension options, development teams can gain insights that are precisely aligned with their application’s operational requirements, allowing for targeted optimization efforts.

3. Multi-Environment Metrics Management: For organizations running multiple Dynatrace environments (e.g., production, staging, and development), use this plugin to manage metrics for all environments from a single Telegraf instance. With proper configuration of endpoints and API tokens, teams can maintain consistent monitoring practices throughout the SDLC, ensuring that performance anomalies are detected early in the development process.

4. Automated Alerting Based on Metrics Changes: Integrate the Dynatrace output plugin with an alerting mechanism that triggers notifications when specific metrics exceed defined thresholds. This scenario involves configuring additional counters to monitor crucial application performance indicators, enabling swift remediation actions to maintain service availability and user satisfaction.

Feedback

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