Introducing InfluxData Support
By
Tara Planas /
Use Cases, Developer, Company
Jul 20, 2021
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When learning a new technology stack or language, access to good documentation, tutorials, and support is critical to lower the barrier to adoption and enable users to take advantage of the tools themselves. At InfluxData, we support our users by providing the following resources:
Searching through all of these resources and more, like GitHub issues, can be time-consuming and difficult. In response, the support team at InfluxData has recently created InfluxData Support. It allows you to search for information across all of those resources to help you find answers to your questions faster. You can also filter your search across different resources, InfluxData Products, versions and publish dates.
If you’re a paying customer, you can also submit a case and the InfluxData support team will help you.
Include relevant information regarding your problem so that the support team can better assist you. While you create the ticket, resources related to your case will also populate the right side panel, so you can find help immediately while the team takes your case.
I hope InfluxData Support helps you find answers to your questions quickly. I encourage you to submit feedback on this tool in our community site or Slack, so we can tailor it to meet your needs.
