SNMP Trap and Dynatrace Integration

Input and output integration overview

The SNMP Trap Telegraf plugin enables the receipt of SNMP notifications, facilitating comprehensive network monitoring by capturing important events from network devices.

The Dynatrace plugin allows users to send metrics collected by Telegraf directly to Dynatrace for monitoring and analysis. This integration enhances the observability of systems and applications, providing valuable insights into performance and operational health.

Integration details

SNMP Trap

The SNMP Trap plugin serves as a receiving endpoint for SNMP notifications, known as traps and inform requests. Operating over UDP, it listens for incoming notifications, which can be configured to arrive on a specific port. This plugin is integral to network monitoring and management, allowing systems to collect and respond to SNMP traps sent from various devices across the network, including routers, switches, and servers. The plugin supports secure transmission options through SNMPv3, enabling authentication and encryption parameters to protect sensitive data. Additionally, it gives users the flexibility to configure multiple aspects of SNMP like MIB file locations, making it adaptable for various environments and use cases. Transitioning from the deprecated netsnmp backend to the more current gosmi backend is recommended to leverage its enhanced features and support. Users implementing this plugin can effectively monitor network events, automate responses to traps, and maintain a robust network monitoring infrastructure.

Dynatrace

The Dynatrace plugin for Telegraf facilitates the transmission of metrics to the Dynatrace platform via the Dynatrace Metrics API V2. This plugin can function in two modes: it can run alongside the Dynatrace OneAgent, which automates authentication, or it can operate in a standalone configuration that requires manual specification of the URL and API token for environments without a OneAgent. The plugin primarily reports metrics as gauges unless explicitly configured to treat certain metrics as delta counters using the available config options. This feature empowers users to customize the behavior of metrics sent to Dynatrace, harnessing the robust capabilities of the platform for comprehensive performance monitoring and observability. It’s crucial for users to ensure compliance with version requirements for both Dynatrace and Telegraf, thereby optimizing compatibility and performance when integrating with the Dynatrace ecosystem.

Configuration

SNMP Trap

[[inputs.snmp_trap]]
  ## Transport, local address, and port to listen on.  Transport must
  ## be "udp://".  Omit local address to listen on all interfaces.
  ##   example: "udp://127.0.0.1:1234"
  ##
  ## Special permissions may be required to listen on a port less than
  ## 1024.  See README.md for details
  ##
  # service_address = "udp://:162"
  ##
  ## Path to mib files
  ## Used by the gosmi translator.
  ## To add paths when translating with netsnmp, use the MIBDIRS environment variable
  # path = ["/usr/share/snmp/mibs"]
  ##
  ## Deprecated in 1.20.0; no longer running snmptranslate
  ## Timeout running snmptranslate command
  # timeout = "5s"
  ## Snmp version; one of "1", "2c" or "3".
  # version = "2c"
  ## SNMPv3 authentication and encryption options.
  ##
  ## Security Name.
  # sec_name = "myuser"
  ## Authentication protocol; one of "MD5", "SHA", "SHA224", "SHA256", "SHA384", "SHA512" or "".
  # auth_protocol = "MD5"
  ## Authentication password.
  # auth_password = "pass"
  ## Security Level; one of "noAuthNoPriv", "authNoPriv", or "authPriv".
  # sec_level = "authNoPriv"
  ## Privacy protocol used for encrypted messages; one of "DES", "AES", "AES192", "AES192C", "AES256", "AES256C" or "".
  # priv_protocol = ""
  ## Privacy password used for encrypted messages.
  # priv_password = ""

Dynatrace

[[outputs.dynatrace]]
  ## For usage with the Dynatrace OneAgent you can omit any configuration,
  ## the only requirement is that the OneAgent is running on the same host.
  ## Only setup environment url and token if you want to monitor a Host without the OneAgent present.
  ##
  ## Your Dynatrace environment URL.
  ## For Dynatrace OneAgent you can leave this empty or set it to "http://127.0.0.1:14499/metrics/ingest" (default)
  ## For Dynatrace SaaS environments the URL scheme is "https://{your-environment-id}.live.dynatrace.com/api/v2/metrics/ingest"
  ## For Dynatrace Managed environments the URL scheme is "https://{your-domain}/e/{your-environment-id}/api/v2/metrics/ingest"
  url = ""

  ## Your Dynatrace API token.
  ## Create an API token within your Dynatrace environment, by navigating to Settings > Integration > Dynatrace API
  ## The API token needs data ingest scope permission. When using OneAgent, no API token is required.
  api_token = ""

  ## Optional prefix for metric names (e.g.: "telegraf")
  prefix = "telegraf"

  ## Optional TLS Config
  # tls_ca = "/etc/telegraf/ca.pem"
  # tls_cert = "/etc/telegraf/cert.pem"
  # tls_key = "/etc/telegraf/key.pem"
  ## Optional flag for ignoring tls certificate check
  # insecure_skip_verify = false

  ## Connection timeout, defaults to "5s" if not set.
  timeout = "5s"

  ## If you want metrics to be treated and reported as delta counters, add the metric names here
  additional_counters = [ ]

  ## In addition or as an alternative to additional_counters, if you want metrics to be treated and
  ## reported as delta counters using regular expression pattern matching
  additional_counters_patterns = [ ]

  ## NOTE: Due to the way TOML is parsed, tables must be at the END of the
  ## plugin definition, otherwise additional config options are read as part of the
  ## table

  ## Optional dimensions to be added to every metric
  # [outputs.dynatrace.default_dimensions]
  # default_key = "default value"

Input and output integration examples

SNMP Trap

1. Centralized Network Monitoring: Integrate the SNMP Trap plugin into a centralized monitoring solution to receive alerts about network devices in real-time. By configuring the plugin to listen for traps from various routers and switches, network administrators can swiftly react to issues, such as device outages or critical thresholds being surpassed. This setup enables proactive management and quick resolutions to network problems, ensuring minimal downtime.

2. Automated Incident Response: Use the SNMP Trap plugin to trigger automated incident response workflows whenever specific traps are received. For instance, if a trap indicating a hardware failure is detected, an automated script could be initiated to gather diagnostics, notify support personnel, or even attempt a remediation action. This approach enhances the efficiency of IT operations by reducing manual interference and speeding up response times.

3. Network Performance Analytics: Deploy the SNMP Trap plugin to collect performance metrics along with traps for a comprehensive view of network health. By aggregating this data into analytics platforms, network teams can analyze trends, identify bottlenecks, and optimize performance based on historical data. This allows for informed decision-making and strategic planning around network upgrades or changes.

4. Integrating with Alerting Systems: Connect the SNMP Trap plugin to third-party alerting systems like PagerDuty or Slack. Upon receiving predefined traps, the plugin can send alerts to these systems, enabling teams to be instantly notified of important network events. This integration ensures that the right people are informed at the right time, helping maintain high service levels and quick issue resolution.

Dynatrace

1. Cloud Infrastructure Monitoring: Utilize the Dynatrace plugin to monitor a cloud infrastructure setup, feeding real-time metrics from Telegraf into Dynatrace. This integration provides a holistic view of resource utilization, application performance, and system health, enabling proactive responses to performance issues across various cloud environments.

2. Custom Application Performance Metrics: Implement custom application-specific metrics by configuring the Dynatrace output plugin to send tailored metrics from Telegraf. By leveraging additional counters and dimension options, development teams can gain insights that are precisely aligned with their application’s operational requirements, allowing for targeted optimization efforts.

3. Multi-Environment Metrics Management: For organizations running multiple Dynatrace environments (e.g., production, staging, and development), use this plugin to manage metrics for all environments from a single Telegraf instance. With proper configuration of endpoints and API tokens, teams can maintain consistent monitoring practices throughout the SDLC, ensuring that performance anomalies are detected early in the development process.

4. Automated Alerting Based on Metrics Changes: Integrate the Dynatrace output plugin with an alerting mechanism that triggers notifications when specific metrics exceed defined thresholds. This scenario involves configuring additional counters to monitor crucial application performance indicators, enabling swift remediation actions to maintain service availability and user satisfaction.

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