Salesforce and OpenTSDB Integration

Input and output integration overview

The Salesforce Telegraf plugin collects crucial metrics regarding the API usage and limits in Salesforce organizations, enabling effective monitoring and management of API consumption.

The OpenTSDB plugin facilitates the integration of Telegraf with OpenTSDB, allowing users to push time-series metrics to an OpenTSDB backend seamlessly.

Integration details

Salesforce

The Salesforce plugin allows users to gather metrics about API usage limits and the remaining usage within their Salesforce organization. By leveraging Salesforce’s REST API, specifically the limits endpoint, this plugin provides critical insights into how much of the API usage has been consumed and what remains available. This is particularly important for organizations that rely on Salesforce for their operations, as exceeding API limits can interrupt service and hinder business processes. The plugin processes data into a structured format containing maximum and remaining values for various API operations, making it easier for teams to monitor their usage and plan accordingly. The provided configuration allows users to customize their credentials, environment type (sandbox or production), and API version, ensuring flexibility in different deployment scenarios.

OpenTSDB

The OpenTSDB plugin is designed to send metrics to an OpenTSDB instance using either the telnet or HTTP mode. With the introduction of OpenTSDB 2.0, the recommended method for sending metrics is via the HTTP API, which allows for batch processing of metrics by configuring the ‘http_batch_size’. The plugin supports several configuration options including metrics prefixing, server host and port specification, URI path customization for reverse proxies, and debug options for diagnosing communication issues with OpenTSDB. This plugin is particularly useful in scenarios where time series data is generated and needs to be efficiently stored in a scalable time series database like OpenTSDB, making it suitable for a wide range of monitoring and analytics applications.

Configuration

Salesforce

[[inputs.salesforce]]
  ## specify your credentials
  ##
  username = "your_username"
  password = "your_password"
  ##
  ## (optional) security token
  # security_token = "your_security_token"
  ##
  ## (optional) environment type (sandbox or production)
  ## default is: production
  ##
  # environment = "production"
  ##
  ## (optional) API version (default: "39.0")
  ##
  # version = "39.0"

OpenTSDB

[[outputs.opentsdb]]
  ## prefix for metrics keys
  prefix = "my.specific.prefix."

  ## DNS name of the OpenTSDB server
  ## Using "opentsdb.example.com" or "tcp://opentsdb.example.com" will use the
  ## telnet API. "http://opentsdb.example.com" will use the Http API.
  host = "opentsdb.example.com"

  ## Port of the OpenTSDB server
  port = 4242

  ## Number of data points to send to OpenTSDB in Http requests.
  ## Not used with telnet API.
  http_batch_size = 50

  ## URI Path for Http requests to OpenTSDB.
  ## Used in cases where OpenTSDB is located behind a reverse proxy.
  http_path = "/api/put"

  ## Debug true - Prints OpenTSDB communication
  debug = false

  ## Separator separates measurement name from field
  separator = "_"

Input and output integration examples

Salesforce

1. Monitoring API Limit Usage for Scaling Decisions: Use the Salesforce plugin to track API limit usage over time and make informed decisions about when to scale Salesforce resources. By visualizing API consumption patterns, organizations can predict peak usage times, allowing them to proactively adjust their infrastructure or request higher limits as needed. This optimization leads to better performance and less downtime during critical business operations.

2. Automated Alert System for API Limit Exceedance: Integrate this plugin with a notification system to alert teams when API usage approaches critical limits. This setup not only ensures teams are proactively notified to prevent disruptions, but also helps in maintaining operational continuity and customer satisfaction. The alerts can be configured to trigger automated scripts that either adjust load or inform stakeholders accordingly.

3. Comparative Analysis of Multiple Salesforces: Leverage the Salesforce Input Plugin to gather metrics from multiple Salesforce instances across different departments or business units. By centralizing this data, organizations can perform comparative analyses to identify departments that may be exceeding their API limits more frequently than others. This allows for targeted discussions and strategies to balance API usage across the organization, leading to better resource allocation and efficiency.

OpenTSDB

1. Real-time Infrastructure Monitoring: Utilize the OpenTSDB plugin to collect and store metrics from various infrastructure components. By configuring the plugin to push metrics to OpenTSDB, organizations can have a centralized view of their infrastructure health and performance over time.

2. Custom Application Metrics Tracking: Integrate the OpenTSDB plugin into custom applications to track key performance indicators (KPIs) such as response times, error rates, and user interactions. This setup allows developers and product teams to visualize application performance trends and make data-driven decisions.

3. Automated Anomaly Detection: Leverage the plugin in conjunction with machine learning algorithms to automatically detect anomalies in time-series data sent to OpenTSDB. By continuously monitoring the incoming metrics, the system can train models that alert users to potential issues before they affect application performance.

4. Historical Data Analysis: Use the OpenTSDB plugin to store and analyze historical performance data for capacity planning and trend analysis. This provides valuable insights into system behavior over time, helping teams to understand usage patterns and prepare for future growth.

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